Hosted PBX beyond VoIP
Cloud phone systems connecting traditional analogue and ISDN lines
Watch a VIDEO
Cloud phone systems connecting traditional analogue and ISDN lines
Watch a VIDEO Cluana comes in two versions: FIXED and FLEXI. The first one is completely free and provides an easy to use configuration wizard that will guide you through all the steps to setup a hosted phone system in a few minutes. Advanced users who wish to configure their PBX in more detail can subscribe to the FLEXI version for a very reasonable monthly fee.
| FIXED - FREE | FLEXI | |
|---|---|---|
| GENERAL | ||
| Customisable music on hold with simple upload of wave (.wav) file |  | |
| Busy Lamp Field (BLF) compatibility for IP phones | | |
| Automatic call routing to another service provider when a call fails on first carrier | | |
| Call recording on single carrier and/or extension | | |
| Call disconnection from admin interface | | |
| Wizard to configure inbound numbers | | |
| Short number mapping | | |
| ONLINE MANAGEMENT PLATFORM FOR EACH USER (USER AREA) | ||
| Customisable password | | |
| Shared phone book | | |
| Click-to-call from phone book | | |
| Full report of all calls made / received / lost | | |
| Click-to-call from any entry in the call report | | |
| Customisable "after-hours" timetable | | |
| USERS | ||
| Blocked dialling codes for outbound calls | | |
| Allowed dialling codes for outbound calls | | |
| Configurable user rights and properties | | |
| Customisable extension numbers | | |
| Customisable outbound number | | |
| Voicemail | | |
| Grouping of extensions based on departments | | |
| HUNT GROUP MANAGEMENT | ||
| Simultaneous ringing | | |
| Call divert on group busy | *** | |
| Call divert on group unavailable | *** | |
| Call divert after max ringing time expires | *** | |
| Cyclic ringing | | |
| Progressive ringing | | |
| Call queuing on user busy | | |
| Group voicemail sent by email or accessible via service number | | |
| ISDN TELEPHONE LINES | ||
| ISDN call routing through SIP gateways | | |
| Direct Dial In (DDI) | | |
| Unlimited number of BRI (Basic Rate Interface) lines | | |
| Multiple Subscriber Number (MSN) | | |
| Unlimited number of PRI (Primary Rate Interface) lines | | |
| Anonymous outbound calls | | |
| Call recording on all channels | | |
| AUTO-RESPONDER (IVR) | ||
| Message playing of uploaded wave files (.wav) | | |
| Forward navigation of the IVR (to the nodes) | * | |
| Backward navigation of the IVR (to the root) | * | |
| Static call forwarding to any extension | | |
| Static call forwarding to any hunt group | | |
| Call divert to voicemail | ** | |
| Unlimited number of branches and nodes | (max 9) | |
| Static call forwarding to any auto-responder | | |
| Dynamic call forwarding to any number entered by the user | | |
| Tree navigation based on calling number | | |
| Wave (.wav) messages played based on calling number | | |
| Customisable timetables via user dashboard | | |
| Unlimited modes of operation | | |
| SYSTEM PHONE BOOK | ||
| Phone book with editable contacts by single or all users | | |
| Upload phone book via .csv file | | |
| CALL REPORTING | ||
| Full reports with details of all calls made or received | | |
| Download report via .csv file | | |
| LEAST CALL ROUTING (LCR) | ||
| Outbound call routing based on customisable timetables | | |
| Load balancing between carriers | | |
| Call routing that is completely transparent to the end-user | | |
| * limited: IVR with one layer only ** limited: Voicemail sent to a single email address *** grouped into a single event |
